baje live999 Privacy Policy

baje live999 places the highest importance on the personal privacy of its members. This privacy policy has been prepared with Bangladeshi users in mind and explains what types of information we collect, why we collect it, and how it is protected.

By using this platform, you are considered to have accepted the terms of this policy. We therefore ask that you read this document carefully before registering an account or using any service. For full details on the general terms of use of our site, please visit the Terms and Conditions page.

baje live999 collects various types of information to provide its services. This information comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.

2.1 Information You Provide

The information you provide when creating an account and using our services:

• Full name, date of birth, and nationality
• Valid email address and mobile number
• Residential address
• Information related to your preferred payment method (bKash, Nagad, Rocket, Upay)
• Documents required for identity verification
• Information and messages you send via support chat or email

2.2 Automatically Collected Information

When you use the baje live999 website or app, certain information is collected automatically:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Traffic source, pages visited, and session duration
• Usage patterns collected through cookies and similar technologies
• Transaction history of deposits, withdrawals, and betting activity
• Security logs related to login time, location, and device

baje live999 uses collected information only for specific, lawful purposes. Each use case is described separately below:

3.1 Account Management and Verification

Information is used to confirm your identity, keep your account secure, and prevent misuse of the platform. Age verification to prevent registration by users under 21 is also part of this process.

3.2 Processing Financial Transactions

The necessary payment information is used to complete your deposits and withdrawals via bKash, Nagad, Rocket, or Upay. This information is shared with the relevant payment partner only to the extent needed to complete the transaction.

3.3 Support and Communication

Information you have provided is used to resolve your issues with our 24/7 live chat and email support team. The main purpose is to assist you correctly with any technical problems or account-related matters.

3.4 Ensuring Responsible Gaming

Usage patterns are monitored to identify risky behaviour and take protective measures. In line with our Responsible Gaming Policy, we are committed to ensuring a safe experience for our members.

3.5 Service Improvement and Analysis

Anonymous analytical data is used to test platform performance, plan new features, and improve the user experience. This data contains no personal identifiers.

3.6 Security and Fraud Prevention

Security logs and transaction data are analysed to detect and prevent unauthorised account access, money laundering, and fraudulent activity.

Your information will not be used for any purpose beyond those listed above. Your consent will be obtained before your information is used for any new purpose.

Cookies and similar tracking technologies are used on the baje live999 website. Cookies are small text files stored in your browser that make your experience easier on future visits to the site.

4.1 Essential Cookies

The basic functions of the website cannot operate without these cookies. This includes maintaining login sessions, security verification, and remembering your preferred language. These cookies cannot be disabled.

4.2 Functional Cookies

These remember your preferences (such as notification settings and display preferences) to improve your experience on future visits. Disabling these cookies may cause some features to stop working.

4.3 Analytical Cookies

Anonymous statistics are collected to understand which pages users spend the most time on and where difficulties arise. This information is used to improve the quality of our services.

baje live999 never sells or shares your personal information without authorisation. However, in the specific situations below, it may be necessary to share a limited amount of information:

5.1 Payment Partners

Only the necessary payment information is shared with the relevant partner to complete transactions via bKash, Nagad, Rocket, and Upay. Each payment partner follows its own privacy policy.

5.2 Technology Service Providers

Technology companies contracted with us for server hosting, cybersecurity, data analysis, and game software — such as Evolution, Pragmatic Play Live, PG Soft, and JILI — receive only the information necessary to operate their services. These companies work under our instructions and may not use the information elsewhere.

5.3 Legal Obligations

If we are required to provide information to the relevant authorities under applicable Bangladeshi law or a judicial order, we will comply with the law. In such cases, we will provide only what has been requested.

5.4 Company Restructuring

In the event of a company merger, acquisition, or asset transfer, customer information may be transferred. Should such a situation arise, we will inform you in advance.

Your information is not shared with any third party beyond the above.

baje live999 applies industry-standard security measures to keep its members' information secure. SSL (Secure Sockets Layer) encryption is used when transmitting sensitive information, which prevents unauthorised access by third parties.

• 256-bit SSL encryption applies to all data transmissions
• Passwords are stored in hashed form — they are never stored in plain text
• Firewalls and intrusion detection systems are active on servers
• Automatic protection is triggered on suspicious login attempts
• Regular security audits are conducted
• Access to data is restricted to authorised staff only

baje live999 retains collected information only for as long as necessary. The retention period depends on the type and purpose of the information:

7.1 Account Information

Information is retained while your account is active and for a set period after account closure to meet legal requirements.

7.2 Financial Transaction Records

Records of all financial transactions, including deposits and withdrawals, are kept for a set period in accordance with applicable financial regulations in Bangladesh.

7.3 Support Communications

Records of communications made via live chat and email are retained for a reasonable period after the issue has been resolved.

7.4 Site Usage Information

Anonymous browsing data collected for analytical purposes is generally stored for a short period, and any portion that could identify an individual is deleted.

As a member of baje live999, you have certain specific rights regarding your personal information, which we respect and are committed to fulfilling:

8.1 Right to Access

You may request to see what information we have stored about you. We will provide the information within a reasonable time after receiving your request.

8.2 Right to Correction

If any information you have provided is incorrect or out of date, you may request that it be corrected. Contact us through a support channel and we will help update the information.

8.3 Right to Request Deletion

In certain circumstances, you may request that your personal information be deleted. If some information must be retained due to legal obligations, this will be explained to you.

8.4 Right to Object to Processing

You may object to your information being processed for marketing or profiling purposes. In such cases, we will review the request and take appropriate action.

8.5 Withdrawal of Consent

You may withdraw your consent at any time for processing activities for which your consent was obtained. However, anything done prior to withdrawal will remain valid.

All services on baje live999 are for users aged 21 and over only. We do not knowingly collect any personal information from anyone under the age of 21.

Age is verified at the time of registration, and if any account appears suspicious, additional documents may be requested for further verification. If a child or minor has accidentally opened an account, please bring it to our attention and the account will be closed and the information deleted immediately.

We recommend reading the Responsible Gaming Policy for more details on ensuring responsible participation on our platform.

The baje live999 platform may occasionally contain references to third-party websites. The privacy policies and data management practices of these external sites are entirely the responsibility of those sites. If you visit an external site, you should read that site's own privacy policy.

We are not responsible for the practices or data collection methods of third-party sites.

baje live999 reserves the right to review and update this privacy policy as needed. If significant changes are made, we will:

• Publish the updated policy on this page and change the "Last Updated" date
• Notify members at their registered email address
• A notification may be shown when logging in to the platform

Continued use of the platform after any changes will be considered acceptance of the new policy. It is therefore recommended to check this page regularly. To learn more about us, visit our About Us page.

If you have any questions, comments, or complaints about this privacy policy, please get in touch with us. Our support team is available 24/7, seven days a week, in both Bengali and English.

You can also visit our Frequently Asked Questions (FAQ) page for answers to common queries, explained in simple terms.